• Why is my internet access slower when multiple computer are connected to my router?

Maxiis Internet utilizes a system of controls that ensures that each customer receives a set amount of bandwidth (Which generally equates to browsing speed.). This is helpful to ensure that one customer does not pull bandwidth away from another because of a large download or a virus.

Because of this, if multiple computers are accessing the internet on the same network (From the same location.), there may be some reduction in browsing speeds. However, it should not be noticeable with normal internet browsing. Generally it is only noticed when one computer is using larger portions of bandwidth because of file transfers, media streaming or virus related issues.

A good analogy is a garden hose. If the hose is connected directly to the spout, water flow is as expected. If a splitter is attached at the spout and multiple hoses are connected, there will be a reduction in flow at the end of each hose. Hence, multiple computers browsing = slower browsing speeds.

If you are concerned that you are not receiving the appropriate amount of bandwidth, please contact our office at (815)452-2804.